Contact Norden Core

Our support team is available 24/7. Most emails get a reply within a few hours, often much sooner.

Live chat

Inside your dashboard, 24/7

Response time

Usually under 4 hours

How we can help

  • Registration and identity verification questions
  • Deposits, withdrawals and partner broker queries
  • Setting up AI strategies and risk limits
  • Account security, password resets and two-factor authentication
  • Feedback and feature suggestions (we genuinely read them)

Before you write to us

Many common questions are answered in our FAQs. When you contact us, please include the email linked to your account, but never share your password or full card details. Norden Core staff will never ask for them.

Regional support

We support traders in the United Kingdom, Canada, Australia and worldwide, with staff covering every time zone.